Thank you for you interest in a custom made whip!
I do offer returns on custom orders, but charge a 20% cancellation/materials fee. I do not accept returns if I see that a whip has been abused such as beaten on concrete, gravel, etc. If for any reason you have a problem with your whip, please contact me immediately and I will resolve the problem. Whips ordered from the in-stock page are eligible for a full refund within 5 days of delivery, given the whip is in the same shape as it was when it arrived.
My preferred payment method is Paypal. PayPal has made it so that you can check out even if you don’t have a PayPal account. It’s really convenient! I do accept personal checks as well.